* Refunds will be offered on items that arrive Dead on Arrival, AND we are unable to repair the item or provide a replacement of equal or greater functionality. * Refunds will not be offered if items are not compatible with buyers system OR buyer is unable to operate or assemble item. Buyer must ensure that systems are checked for compatibility prior to purchase/bidding. * Refunds will not be offered after the item has been used. * Products must be returned with all accessories including their original packing materials, cartons and boxes to eligible for refund. * Refunds will not be considered if: * You simply 'change your mind' * Item was 'not what you expected it to be' or 'not what you imagined it to be * Items are sold as is Sale / Clearance Items * Original postage charges are non-refundable. * All items must be returned to us for full assessment BEFORE refund will be issued. * Refunds are processed by us at the end of each week. * All eligible non-defective returns are subject to a 20% restocking fee and must be in re-sellable condition. Upon receipt and inspection of your returned item(s), we will issue a refund for the purchased product(s) less the 20% restocking fee. Please do not send your purchase back to the manufacturer.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@Salelink.co.nz.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@Salelink.co.nz and send your item to: Northside Business Park, Unit 7, 9 northside Drive, Westgate, Auckland.
Shipping To return your product, you should mail your product to: Northside Business Park, Unit 7, 9 northside Drive, Westgate, Auckland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.